What success looks like in this role: • Lead the day-to-day Operations and Triage function, acting as the single operational entry point for incidents, requests and tasks. Assess, prioritise and assign work to the appropriate technical
What success looks like in this role: Were looking for a Junior Genesys Cloud CX Architect to support mission-critical contact centre services, providing Level 1 and 2 support across Genesys Cloud CX, telephony, call routing, IVRs,
What success looks like in this role: Were looking for a Genesys Cloud CX Architect to support and enhance mission-critical contact centre environments for the Department of Home Affairs and Department of Health. Youll provide Level