Role Summary The Level 3 Product Technical Support Team Lead, VP is the advanced escalation layer for the most complex CRIMS technical, functional, and operational issues. Where Level 2 restores service using known procedures, L3 diagnoses the unknown
Role Summary The Level 3 Senior Product Technical Support Engineer, AVP is the advanced escalation layer for the most complex CRIMS technical, functional, and operational issues. Where Level 2 restores service using known procedures, L3 diagnoses the unknown