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Role Summary The Level 3 Product Technical Support Incident Manager owns the end-to-end lifecycle of major (Sev1/Sev2) incidents across the SaaS APAC estate — driving speed, structure, and clarity from detection through resolution and post-incident review.
About the job Agile Project Manager Facilitate Agile ceremonies for various distributed streams (technical product delivery & DevOps onsite/offshore) including sprint planning, backlog grooming, daily stand ups, sprint retrospectives, sprint reviews/showcases and release planning Encourage collaboration and