What success looks like in this role: Were looking for a Junior Genesys Cloud CX Architect to support mission-critical contact centre services, providing Level 1 and 2 support across Genesys Cloud CX, telephony, call routing, IVRs, user administration, and platform
What success looks like in this role: Were looking for a Genesys Cloud CX Architect to support and enhance mission-critical contact centre environments for the Department of Home Affairs and Department of Health. Youll provide Level 2/3 support
Company Description Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change.
About 1Solution 1Solution is a leading South Australian ICT managed services provider and Telstra Gold Partner, delivering unified communications, networking, cyber security and managed services to government and enterprise clients across Australia. With 50+ staff and
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Location: This role can be based in Sydney, Melbourne, Perth, Brisbane or Adelaide. We offer hybrid working arrangements. Insight at a Glance 14,000+ engaged teammates globally #15 Best Workplace in Technology and #22 Best Workplaces in
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
AI Platform Engineer Leading the day-to-day advancement of AI transformation at a fast-paced and leading adventure retailer. Are you driven by innovation and thrive on building scalable, high-impact AI solutions? At 4WD Supacentre, we dont just
Description AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support
The role The Unified Communications Technical Specialist plays a key role in driving continual growth and optimisation within the Genesys Cloud platform. In addition to business as usual system administration, interaction configuration, and integration with external systems, the
$170k to $180k base + bonus and super A leading enterprise organisation is seeking an experienced Contact Centre Specialist. Work on large and complex Contact Centre projects and work with leading CC technologies both on premise
Description AI Engineer – Conversational. Leading the day-to-day advancement of AI transformation at a fast-paced and leading adventure retailer. Are you driven by innovation and thrive on building scalable, high-impact conversational AI solutions? At 4WD Supacentre,
The role The Conversational Al Technical Specialist is responsible for the design, development, integration, and maintenance of robust and scalable Conversational Al solutions. This role translates conversational designs into technical reality, building the Al models and
Only applicants with full Australian Citizenship can be considered for this role, due to security requirements. This role can be located in any of our offices: Melbourne, Sydney, or Brisbane. Optus is an Australian telecommunications company,
Description The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Amazon Connect Specialist Consultant to join our team. In this role, you will work closely with customers to design, implement, and deliver Amazon
Join a team where every conversation makes a difference. At Anglicare, every interaction is an opportunity to enrich lives. As a Customer Response Consultant, youll be the first point of contact for individuals and families seeking
About Us At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasias leading technology providers, we work with customers across industries to solve real-world
Description AI Platform Engineer Leading the day-to-day advancement of AI transformation at a fast-paced and leading adventure retailer. Are you driven by innovation and thrive on building scalable, high-impact AI solutions? At 4WD Supacentre, we don’t
Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the AI era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient