The role Our Senior Forecasting Leads are responsible for the strategic oversight and execution of accurate workforce planning forecasts, providing exceptional support to our Frontline Contact Centres. The role drives long-term business planning and short-term operational forecasting,
The role The Risk Support Analyst contributes to the operational execution of risk and compliance management within the division. This role supports the robust implementation of the organisations risk framework by assisting in the proactive identification, assessment,
The role: As our new Performance Repair Coordination Team Leader, you will drive the daily operational rhythm of the PRC function within Home Commercial. Youll translate portfolio data, ageing claims and SLA exceptions into decisive action