The role: As our new Telephony Real-Time Analyst, you will play a critical role in supporting the Recoveries and Settlements claims operations department by providing real-time insights into call centre performance and identifying areas for improvement.
The role: As our new Head of Settlements, you will provide strategic & operational leadership for the Settlements department, working collaboratively with the Third-Party Settlement & Recoveries Leadership Team & General Manager to oversee managers, team leaders, and
The Role Working as part of the Learning and Capability function within the People & Culture division, and reporting to the Senior Manager Learning Programs the Professional Learning Specialist designs, develops, and delivers high-impact professional and leadership learning