The Role To manage the investigation and response to customer disputes, both direct from customers aligned to both business and customer requirements, ensuring that all communication meets Code Compliance and Legal Requirements. To provide support and
The role: Were looking for a Motor Claims Settlements Manager whos passionate about developing people and driving results. In this role, youll lead teams to deliver claim outcomes that matter, both to our business strategy and to
The Role: Lead with impact as a Frontline Home Claims Manager. Youll drive strategic direction across your claims portfolio, optimising performance and building capabilities to deliver exceptional customer outcomes. Balancing claims cost management, productivity, and compliance, youll
The role The Recoveries & Settlements Knowledge Writer will play a crucial role in driving operational excellence to support delivering exceptional service and strong cost outcomes through continuous improvement of motor claims procedures across the Third
The role The core purpose of the Claims & Assessing Division is to manage the Claims Process to control costs while providing customers with a seamless, easy journey. We aim to provide prompt service with personal
The role The Technical Coach Team Leader is an operational leader responsible for driving the day-to-day delivery of technical capability development across the Recoveries & Settlements team. You will provide direct leadership to the Technical Coaches
The role: As our new Head of Settlements, you will provide strategic & operational leadership for the Settlements department, working collaboratively with the Third-Party Settlement & Recoveries Leadership Team & General Manager to oversee managers, team leaders, and
The Role The Technical Trainer is responsible for building and enhancing the technical capability of Recoveries & Settlements consultants and leaders through the design and delivery of high quality training programs. You will play a critical part