Join ARMA as a Customer Solution Specialist – No Experience Necessary! North Lakes, QLD | Full-Time | Entry-Level Friendly Looking to launch your career in customer service? Join ARMA Group, an ASX-listed leader in credit management, helping
The role The Senior Claims Consultant will manage a portfolio of complex liability and legal files within the liability claims department, whilst achieving cost effective and quality claims handling through robust relationships with team members, internal
The Role: Manage a portfolio of third party credit hire claims within the Recoveries & Settlements Department, whilst achieving cost effective and quality claims outcomes through robust relationships with team members, internal and external service providers.
The Role The Technical Trainer is responsible for building and enhancing the technical capability of Recoveries & Settlements consultants and leaders through the design and delivery of high quality training programs. You will play a critical part
The role The Recoveries & Settlements Knowledge Writer will play a crucial role in driving operational excellence to support delivering exceptional service and strong cost outcomes through continuous improvement of motor claims procedures across the Third
The role The purpose of this role is to perform quality and independent audits on the Home Assessing workforce, ensuring the effective adherence to the control framework, best practice company process and insurance regulations. This role
Expression of Interest – Clinic Managers, Assistant Clinic Managers & Beauty Therapists (Australia-Wide) Ready for growth? Confident Careers Start Here At Laser Clinics Group, our purpose is clear; we help more people feel confident in their own skin and that
The role The Design & Delivery division is undertaking a significant digitisation program aimed at enhancing compliance and strengthening risk controls currently managed manually. Each project has clear objectives to ensure new workflows, decision engines and platform
The role The core purpose and function of the Claims & Assessing Division is to manage the Claims Process in order to control costs while providing our customers with a seamless and easy customer journey. Our
The role The purpose of this role is to lead and develop a team of Home Claims Technical Trainers, ensuring the effective delivery of technical training, content management, and adherence to best practice across the Home
The role Our Senior Forecasting Leads are responsible for the strategic oversight and execution of accurate workforce planning forecasts, providing exceptional support to our Frontline Contact Centres. The role drives long-term business planning and short-term operational
Desktop & Service Support Analyst North lakes Your new team Youll be part of the IT Support team at Auto & General, working closely with the Service Desk team to deliver frontline technical support across multiple
The role The Risk Support Analyst contributes to the operational execution of risk and compliance management within the division. This role supports the robust implementation of the organisations risk framework by assisting in the proactive identification,
About the Role The Commercial Systems Specialist is a pivotal, expert-level position within the Home Claims & Assessing team. Youll be the go-to authority on our commercial systems responsible for ensuring platforms, processes, governance, and reporting
About the Role The S&S Learning Specialist acts as a Subject Matter Expert (SME) in designing, developing, and delivering tailored learning solutions for the Sales and Service division. This role is crucial for building and enhancing the
Purpose of the Role: To deliver excellent customer service across the Total Loss process, from assessment to salvage disposal, while ensuring compliance with all legislative requirements. Supporting Assessing Operations and stakeholders to meet customer service needs.
The role: As our new Performance Repair Coordination Team Leader, you will drive the daily operational rhythm of the PRC function within Home Commercial. Youll translate portfolio data, ageing claims and SLA exceptions into decisive action
The Role: As a Technical Assurance Consultant, youll be at the heart of shaping a world-class Motor Claims Technical Assurance QA program. From conducting Quality Assurance on our customer interactions and suppliers adherence, youll uncover whats working,
About the Role: The Team Leader will lead and develop a high-performing Motor Claims Digital team by driving operational excellence, coaching people, ensuring compliance, and delivering consistent customer and commercial outcomes. Position Accountabilities: People Leadership &
The role Reporting to the Change Delivery Manager, the Project Coordinator will support the Claims & Assessing teams through the management of change initiatives utilising project and change management principles, as well as providing advice and