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The role: As our new Business Optimisation Lead – Home Claims, you will drive operational excellence across Home Claims and the broader Claims & Assessing division. The role focuses on optimising cost-to-serve, improving customer experience, and
The role: As our new Performance Optimisation Manager, you will lead the end-to-end design and delivery of initiatives that elevate customer experience, drive productivity, and build capability across Auto & Generals Service Department - with a
The role The Technical Coach Team Leader is an operational leader responsible for driving the day-to-day delivery of technical capability development across the Recoveries & Settlements team. You will provide direct leadership to the Technical Coaches