The role The Unified Communications Technical Specialist plays a key role in driving continual growth and optimisation within the Genesys Cloud platform. In addition to business as usual system administration, interaction configuration, and integration with external systems,
About the Role As the Technical Motor Claims Team Leader, you will report to the Risk Assessment Manager, and ensure employees are engaged, productive and assist consultants to develop effective claims resolution strategies while maintaining the integrity
The role The Technical Coach Team Leader is an operational leader responsible for driving the day-to-day delivery of technical capability development across the Recoveries & Settlements team. You will provide direct leadership to the Technical Coaches and Training Coordinator,
The Role The Technical Trainer is responsible for building and enhancing the technical capability of Recoveries & Settlements consultants and leaders through the design and delivery of high quality training programs. You will play a critical part in ensuring
The role The Recoveries & Settlements Knowledge Writer will play a crucial role in driving operational excellence to support delivering exceptional service and strong cost outcomes through continuous improvement of motor claims procedures across the Third
The role The purpose of this role is to perform quality and independent audits on the Home Assessing workforce, ensuring the effective adherence to the control framework, best practice company process and insurance regulations. This role
The role The core purpose and function of the Claims & Assessing Division is to manage the Claims Process in order to control costs while providing our customers with a seamless and easy customer journey. Our
About the Role The Commercial Systems Specialist is a pivotal, expert-level position within the Home Claims & Assessing team. Youll be the go-to authority on our commercial systems responsible for ensuring platforms, processes, governance, and reporting
The Role To manage the investigation and response to customer disputes, both direct from customers aligned to both business and customer requirements, ensuring that all communication meets Code Compliance and Legal Requirements. To provide support and
The role The Conversational AI Designer is responsible for creating intuitive, engaging, and highly effective conversational experiences for Auto & Generals Agentic AI solutions. This role focuses on the user-centred design of interactions, crafting dialogue, defining
The role: As our new Head of Settlements, you will provide strategic & operational leadership for the Settlements department, working collaboratively with the Third-Party Settlement & Recoveries Leadership Team & General Manager to oversee managers, team
The Role: As a Technical Assurance Consultant, youll be at the heart of shaping a world-class Motor Claims Technical Assurance QA program. From conducting Quality Assurance on our customer interactions and suppliers adherence, youll uncover whats working, whats not,
The role: Were looking for a Motor Claims Settlements Manager whos passionate about developing people and driving results. In this role, youll lead teams to deliver claim outcomes that matter, both to our business strategy and
The role Our Desktop Home Assessors are responsible for the end-to-end management of allocated claims. Focusing on establishing the cause, scope, and cost of insured claims and associated restoration, repair, or rebuilding of damaged property whilst