The role The Unified Communications Technical Specialist plays a key role in driving continual growth and optimisation within the Genesys Cloud platform. In addition to business as usual system administration, interaction configuration, and integration with external systems,
About the Role As the Technical Motor Claims Team Leader, you will report to the Risk Assessment Manager, and ensure employees are engaged, productive and assist consultants to develop effective claims resolution strategies while maintaining the integrity
The Role The Technical Trainer is responsible for building and enhancing the technical capability of Recoveries & Settlements consultants and leaders through the design and delivery of high quality training programs. You will play a critical part in ensuring
The role The Technical Coach Team Leader is an operational leader responsible for driving the day-to-day delivery of technical capability development across the Recoveries & Settlements team. You will provide direct leadership to the Technical Coaches and Training Coordinator,
Purpose of the Role As our new Forecasting & Capacity Analyst, you will be responsible for managing, developing, and maintaining telephony (inbound and outbound), digital and back-office forecasts for the front-line business. You will: Create accurate
The role: As our new Business Optimisation Lead – Home Claims, you will drive operational excellence across Home Claims and the broader Claims & Assessing division. The role focuses on optimising cost-to-serve, improving customer experience, and
Senior Test Analyst Your new team Join our dynamic Testing Department as a Senior Test Analyst within a collaborative Test Team based in Toowong. This team is pivotal in supporting the delivery of new and enhanced
The role Our Desktop Home Assessors are responsible for the end-to-end management of allocated claims. Focusing on establishing the cause, scope, and cost of insured claims and associated restoration, repair, or rebuilding of damaged property whilst